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How to Receive Maryland Department of Health and Mental Hygiene (DHMH) Services

If you are getting mental health services through the DHMH, you do not need to do anything differently. If you would like to start receiving services, call ValueOptions® Maryland office for help in getting mental health services:

  • Call: 800-888-1965
  • TTY: 866-835-2755


EMERGENCY SERVICES

In the event of a life threatening emergency dial 9-1-1

MARYLAND CRISIS HOTLINE - 1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues and others.

MARYLAND STATE-WIDE INFORMATION AND REFERRAL:
2-1-1   24 hours/7 days/week Emergency Mental Health Services

When a strong network of support services are available many people can remain in their community. The information on this page is a list of emergency mental health and community support services for consumers and families. Additional information is available by calling the numbers listed and speaking with staff.

MOBILE CRISIS TEAMS
Mobile Crisis Teams consist of mental health professionals dispatched to community locations to provide immediate assessment, intervention and treatment to people experiencing a psychiatric emergency. The teams provide services where the person is located such as home, work place, hospital emergency department, and others. Teams work in partnership with other community resources such as the police, crisis intervention agencies, shelters and others.

Mobile Crisis Teams Phone
Anne Arundel County Crisis Services 410-768-5522
Baltimore Crisis Response Inc.  (Baltimore City) 410-433-5175
Baltimore Child and Adolescent Response System (Baltimore City) 410-433-5175
Baltimore County 410-931-2214
Calvert County 800-422-0009
Carroll County 800-422-0009
Frederick County 2-1-1 or
301-662-2255
Harford County Crisis Teams 410-638-5248
Howard County Crisis Teams 410-531-6677
Montgomery County Crisis System 240-777-4000
Prince George’s County Crisis System 301-927-4500
Saint Mary’s County 301-927-4500
Wicomico County 410-749-2924
Worcester County Call 911

ALLEGANY COUNTY

Maryland Crisis Hotline - 1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 

Mental Health Crisis – 301-723-5274
to speak with a Crisis Counselor

Domestic Violence ONLY Hotline – 301-759-9244


ANNE ARUNDEL COUNTY

Crisis Response System Warmline 410-768-5522     24 hours/7 days/week.
The Warmline provides Anne Arundel County residents in crisis with supportive assistance and linkages to various community resources.

Call the Warmline number to learn more about the services below:

Mobile Crisis Teams:

  • Services are available 7 days/week/ including holidays 
  • Sunday through Thursday 7:00 a.m. To 12:00 p.m.
  • Friday & Saturday 7:00 a.m. To 2:00 a.m.
  • Hospital Diversion Hours Monday through Friday 8:00 a.m. To 8:00 p.m.

Community Outreach Team of Anne Arundel County (COTAA)
The COTAA primarily serves persons with mental health issues and unstable living arrangements.   
Services are available Monday through Friday, 8:00 a.m. To 6:00 p.m.
Saturday: 8:00 a.m. To 12:00 a.m.  

Critical Incidents Stress Debrief:

Specialty trained persons are available to respond to manmade or natural traumatic community events and provide psychological intervention.


BALTIMORE CITY

Baltimore Crisis Response, Inc. (BCRI)

Provides crisis services to adults experiencing a psychiatric crisis, in need of detoxification for chemical addictions, and who are dually diagnosed.

Hotline: 410-433-5175 410-752-2272   24 hours/7 days/week
Trained counselors provide information and referral to the network of human services in the Baltimore metropolitan area. Counselors also provide supportive counseling, dispatch emergency assistance and link callers with more intensive services. 

Mobile Crisis Teams

7 days/week from 7:00 a.m. to 11:00 p.m.

In Home Support
Mobile Crisis teams help people remain in their community by making regular home visits to assess their needs and linking to services.

Residential Crisis Beds
BCRI operates 20 psychiatric crisis beds.

Addiction Services
In response to the growing need for addictions treatment services BCRI provides a 10-day residential detoxification program for chemically addicted and dually diagnosed persons. 

Baltimore Child and Adolescents Response System
Crisis intervention services for children and adolescents. Call to learn more about crisis services.

Hotline: 410-433-5175 - 24 hours/day, 7 days/week

Child Mobile Crisis Team Services
Monday through Friday 9:30 a.m. 8:00 p.m.


BALTIMORE COUNTY

Hotline: 410-931-2214 - 24 hours/day 7 days/week
Call to learn more about crisis services.

Mobile Crisis Teams
Services are available 7 days/week -10:00 a.m. To 1:00 p.m.

Urgent Care Clinic
Appointments for urgent mental health issues are available Monday through Friday 6:00 p.m. to 10:00 p.m. Weekend hours vary. Call 410-931-2214 to make an appointment. There are two clinics are located in Timonium and Randallstown.

In Home Intervention Teams
Specialty mental health professionals provide in home services on a temporary basis. The service is designed to help stabilize less urgent crises and provide linkages to on-going services.

Critical Incident Stress Debriefing
Specialty trained persons are available to respond to manmade or natural traumatic community events and provide psychological intervention.


CALVERT COUNTY

Walden Crisis Hotline: 301-863-6661 24 hours/7 days/week

Emergency Psychiatric Services are provided through the emergency department below:

Calvert Memorial Hospital
100 Hospital Road
Prince Frederick, MD 20678
410-535-8144 or 301-855-1012 ext. 8144


CARROLL COUNTY

Youth Crisis Hotline and Maryland Crisis Hotline:  1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 


CECIL COUNTY

Youth Crisis Hotline and Maryland Crisis Hotline:   1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 

Emergency Psychiatric Services-
are provided through the emergency department below:

Union Hospital of Cecil County 410-398-4000  106 Bow Street, Elkton, MD 21921

Domestic Violence & Rape Hotline: 410-996-0333


CHARLES COUNTY

Walden Crisis Hotline: 301-863-6661 24 hours/7 days/week

Emergency Psychiatric Services are provided through the emergency department below:

St. Mary’s Hospital
25500 Point Lookout Road
Leonard Town, MD 20650
(301) 475-8981


FREDERICK COUNTY

Youth Crisis Hotline and Maryland Crisis Hotline:  1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 

Mobile Crisis Services 

Mobile Crisis Teams are available 7 days/week from 3 p.m. To 11 p.m.
Services are available to residents of all ages throughout the county.
(301) -662-2255

Emergency Psychiatric Services are provided through the emergency department below:

Frederick Memorial Hospital
400 W Seventh Street
Frederick, MD 21701
(240) 566-3904


GARRETT COUNTY

The emergency psychiatric services program is funded through the Garrett County Community Mental Health Center to provide crisis services to citizens after normal working hours, holidays and weekends.
Services are provided at the hospital below:

Garrett County Memorial Hospital through the emergency department
251 N. 4th Street
Oakland, MD 21550
301-533-4000


HARFORD COUNTY

Mobile Crisis Services 410-638-5248          
Mobile Crisis Teams are available Monday through Friday 8:00 a.m. To 12:00 a.m. (midnight).
Saturday and Sunday from 8:00 a.m. To 4:00 p.m.
The mobile crisis team also is a co-responder to police Crisis Intervention Team (CIT) requests.
Services are available to anyone located in Harford County.

Overnight and after-hours crisis services   443-643-1000
to access:
Upper Chesapeake Medical Center
500 Upper Chesapeake Drive
Bel Air, Maryland 21014

Harford Memorial Hospital (psychiatric evaluations)
5o1 South Union Avenue
Havre de Grace, Maryland 21078
443-843-5000

Urgent Care Clinic
The clinic can provide appointments within 48 hours for urgent cases requiring assessment and brief treatment. Contact the Mobile Crisis Team to schedule an appointment. 410-638-5248           

Critical Incident/Disaster Response Team
Specialty trained persons are available to respond to manmade or natural traumatic community events and provide psychological intervention.
Sexual Assault/Spousal Abuse Resource Center: 410-836-8430


HOWARD COUNTY

Emergency Psychiatric Crisis

410-531-6677

Grass Roots Crisis Intervention Center
24-hour crisis intervention and supportive counseling hotline and walk- in crisis counseling for youth and adults. Individuals may call for a variety of reasons including SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness or depression, and chemical dependency issues, among others. Callers may remain anonymous. 

Mobile Crisis Services

Mobile Crisis Teams are a partnership among the Howard County Mental Health Authority, Howard County Police Department, and Grassroots. Services are available 7 days/week from Noon to 11:00 p.m.  


MID-SHORE COUNTIES (Serving Caroline, Dorchester, Kent, Queen Anne, and Talbot)

1-800-310-7273 Same Day Appointment
Mental Health Professionals provide appointments for Mid-Shore Consumers with immediate needs. Services are located at For All Seasons, Inc. 300 Talbot Street, Easton, MD 21601

Youth Crisis Hotline 1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 

Mid-Shore Council on Family Violence 1-800-927-4673
Provides direct services for victims of family violence including a 24-hour hotline,
crisis intervention, counseling, support group, emergency shelter, client advocacy,
children's program, court accompaniment, information and referral.


MONTGOMERY COUNTY

240-777-4000 - 24 hours/7 days/week to access Crisis services through:

Montgomery County Crisis Center
1301 Piccard Drive Rockville, Maryland 20850

Mobile Crisis Teams
  
8:00 a.m. to 12:00 midnight 7 days/week, including holidays.

Montgomery
County Crisis Center Hospital Diversion Initiative:
On-site or telephone screening for adults in the emergency rooms who are at risk of state funded psychiatric hospitalization and linkage to services.

Critical Incident Stress Management:

24 hours 7days/week consultation and services at the Crisis Center or in the community. Specialty trained persons are available to respond to manmade or natural traumatic community events and provide support and interventions.

Residential Crisis Services (Triage and Evaluation Program):

Provides triage and evaluation beds to prevent hospitalization and link with ongoing treatment. The maximum length of stay is 72 hours.


PRINCE GEORGE’S COUNTY

301-429-2183 or 301-429-2185   24 hours/7 days/week

The Crisis Response System is for people experiencing a psychiatric crisis. Crisis services are available for adults, youth, and children 4 years and older. Services may include Mobile Crisis Team dispatch, In-Home family Intervention Team (IFIT) services, referral to residential crisis beds, linkage to psychiatric treatment services, and Critical Incident and Disaster Response and others.  The above telephone numbers are used to obtain access information and receive referrals to the services below:

Urgent Care:
24 hours/7 days/week, including holidays - Appointments can be provided within 48 hours for urgent cases requiring assessment and brief treatment. Hours vary daily and include morning, afternoon, and evening hours.

Residential Crisis Services:
Residential Crisis services offer a 24-hour supervised environment for the purpose of preventing or shortening inpatient hospitalizations. Referrals to Crisis Residential Services can be made by hospitals, community programs, family members, and individuals.

Critical Incident Stress Management:
24 hours/7 days/week, including holidays

Specialty trained persons are available to respond to manmade or natural traumatic community events and provide support and follow up debriefing services.

Domestic Violence Hotline   301-731-1203


Youth Crisis Hotline and Maryland Crisis    1-800-422-0009

State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 


SAINT MARY’S COUNTY

Walden Crisis Line: 1-301-863-6661 24 hours/7 days/week. 

Youth Crisis Hotline and Maryland Crisis 1-800-422-0009
State-wide 24-hour crisis intervention and supportive counseling hotline for SUICIDE, family and relationship problems, shelter needs, violent or threatening domestic situations, loneliness, depression, chemical dependency issues, and others. 


SOMERSET COUNTY
In case of emergency after hours 410-651-2633


WASHINGTON COUNTY

(301) 790-8688 - Emergency Psychiatric Services
Washington County Health System
251 East Antietam Street
Hagerstown, MD 21740


WICOMICO COUNTY

Life Crisis hotline: 410-749-4357 or 1-800-422-0009   


Emergency Psychiatric Services
are provided through the Emergency Department below:

Peninsula Regional Medical Center: 410-543-7160
100 E. Carroll St., Salisbury, MD 21801.


WORCESTER COUNTY

Emergency Psychiatric Services can be accessed by taking one or all of the steps below:
Call 9-1-1  
410-749-4357   Crisis Hotline 24 hours/7 days/week

Go to the Emergency Department of the hospitals below:

Peninsula Regional Medical Center
 * Designated site for emergency psychiatric evaluations
100 E. Carroll St., Salisbury, MD 21801          
410-543-7160 or   410-546- 6400

Atlantic General Hospital
* Works with the Mobile Crisis Response Teams
9733 Healthway Drive, Berlin, MD
410-641-1100

Last updated: 08/03/09