Claims Contact
Claims Customer Service
800-888-1965

Eligibility
Customer Service
800-888-1965

Utilization Management  and Authorizations
Clinical
Clinical Customer Service
800-888-1965

Provider Relations
Karl Steinkraus
Director of Provider Relations
410-691-4014
karl.steinkraus@valueoptions.com

Clinical Director
Jaime Miller LCSW-C
Director of Clinical Operations
410-691-4091
Jaime.Miller2@valueoptions.com

Member Prevention, Education & Outreach
Jackie Pettis
Prevention, Education and Outreach Manager
410-691-4017
jacquelyn.pettis@valueoptions.com

Medical Director
Helen Lann, MD
Medical Director
410-691-4010
helen.lann@valueoptions.com

ValueOptions^® Maryland
Mary Mastrandrea
Chief Executive Officer
410-691-4005
mary.mastrandrea@valueoptions.com

Updated 3/31/11